Goods sold are non-refundable. They are exchangeable within 14 days from the day you receive them.
Exchanges can only be made at the Bibi&Baba shop at Far East Shopping Centre (545 Orchard Road, #02-28 Far East Shopping Centre, Singapore 238882). Please bring your receipt. (For Alexander Primary School uniform exchanges, please visit our factory at 213 Henderson Road #01-12)
Order fulfillment is subject to available stock, and If we are short, we will contact you to offer the option to cancel the order (or if applicable, accept partial delivery). We will deduct payment only for products that are packed for delivery.